Abstract: IIntelligent psychotherapy is an intelligent system that relies on the chatbot mode to independently carry out psychological diagnosis and treatment. It has the advantages of convenience, high efficiency, low price and high availability. At the same time, because of the particularity of its target users, it has a magnifying effect on technical dilemmas such as privacy protection, data security, data bias, and machine illusion. In addition, excessive reliance on such systems may undermine users’ self-efficacy, the rigidity of structural models limits their ability to provide genuinely personalized treatment, and emotional deception and legal risks arise from unclear agency. These further hinder the achievement of psychotherapeutic goals. Therefore, it is imperative to build a multi-agent co-governance risk prevention path at the three levels of technology research and development, usage, and supervision. First, optimize the functions and application modes of intelligent psychotherapy to improve the quality of diagnosis and treatment; second, enhance the user’s mental health care and digital literacy inventory to ensure the effectiveness of technology; third, improve the access and supervision process and establish the supervision mechanism of the intelligent system.
Key Words: Intelligent psychotherapy; Chatbots; Human-computer interaction; Ethical risks
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